Kansas Long-Term Care Ombudsmen are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsmen do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issues on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.

 

Upcoming Training Events

We are excited to welcome back Tanya Richmond for a new series of trainings.

PCP  training- March 2024

“Person Centered Approaches for Identifying and Mitigating Compassion Fatigue and Burnout”

The Office of the State Long-Term Care Ombudsman invites you to join Tanya M. Richmond, MSW, LCSW, Partner at Support Development Associates, Certified Death Doula, and past chair of The Learning Community for Person Centered Practices for a 1.0-hour training.   

Burnout is a state of exhaustion that causes poor motivation and a lack of interest in work. It is caused by work-related attributes such as the job, coworkers, one’s supervisor and poor work culture. Compassion fatigue is a specific type of burnout that refers to the negative emotions and loss of empathy people experience after being exposed to other people's trauma, pain, and suffering. It is caused by the exposure to traumatic events (even in a vicarious way). 

This training focuses on providing accurate information about trauma and how It impacts people, especially the workforce.  This assists teams to work together, using person centered skills to collect, synthesize, and organize information for trauma-informed person centered planning and support of the workforce.  This series builds on the skills learned in PCT Training and provides practical applications for immediate use.

We are offering two sessions of the same training, use the link below to register for the date that works best for you!

March 14, 2024
10:00 - 11:00 am CST
Register


Or

March 21, 2024
2:00 - 3:00 pm CST
Register

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News & Information

Ombudsman Program 2022 Annual Report Available

Mar 07, 2023
The Kansas Long-Term Care Ombudsman has published their annual report for Federal Fiscal Year 2022.  In our annual report you will find data, findings, and outcomes regarding the types of problems experienced and complaints received from, or on behalf of, residents. Also included in this report are policy, regulatory, and legislative recommendations to provide solutions for common problems and complaints with the goal of improving the quality of care and quality of life for residents, ultimately impacting all Kansans. The report is available on our website under publications.