Kansas Long-Term Care Ombudsmen are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsmen do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issues on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.


Upcoming Training Events

stay tuned
Volunteer button 3

Click here for information about becoming an Ombudsman Volunteer

feedback form

How was our service? Let us know by completing this survey.  Click here

Connect with us - click on the button below to visit us on Facebook.


News & Information

How Should We Care? | Exploring Elder Care and Aging in Kansas City

Nov 02, 2023
This documentary from Michael Price, English Landing Films, offers an intimate glimpse into the nursing home industry at a critical juncture. With an ongoing exodus of long-term care workers and a growing number of nursing homes operating at financial deficits, the industry faces pressing challenges. How Should We Care? delves into the complexities of an already strained system.  The premiere was Thursday, Sept. 14, at 7 p.m. on PBS.

Watch on YouTube: How Should We Care? | Exploring Elder Care and Aging in Kansas City