Make a difference in someone's life!

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We are always looking to bring additional volunteers into our program. Our program is able to provide advocacy because of the dedicated people who volunteer their time, energy, and efforts to help our most vulnerable Kansans.

If you have a passion for helping the elderly and others who live in long-term care facilities, then we have a volunteer opportunity waiting for you.  Become an ombudsman volunteer and help improve the quality of life for residents in a facility near you!

Upcoming Online Training in July

Volunteer Information Open House Webinar

Learn about becoming a Certified Ombudsman of the Office of the Long Term Care Ombudsman. What does an Ombudsman do? What are the requirements for becoming one? How do Ombudsmen give a voice to residents living in licensed long-term care facilities? These questions, and more, will be answered at the upcoming Open House.

Use the link to the left sign up to attend our Ombudsman Open House webinar on May 21, 2021, from 1:00 - 2:00 pm.

What does an Ombudsman do?

Certified Ombudsman Volunteers are independent citizen advocates who listen to and address the concerns of residents living in long-term care facilities.  They investigate concerns and complaints, work with those involved to resolve problems, and help to ensure resident rights and dignity. Matters can range from the food service to issues with daily care. Respect for the residents, their privacy, and confidentiality is paramount. Residents determine the ombudsman's level of involvement.

Some of the key functions of Volunteer Ombudsmen are:

     • Identify, investigate and resolve complaints made by or on behalf of residents;
     • Provide information to residents about long-term care services and their rights;
     • Advocate for changes to improve residents’ quality of life and care.

What experience is required?

No experience is required. Training, ongoing supervision and support are provided by a Regional Ombudsman. The most important requirements are compassion, respect for the older adults and common sense.   A positive attitude, the ability to communicate effectively, listening and problem solving skills are valuable. 

Who can volunteer?

This role is best suited for someone who enjoys a flexible schedule, has 1 or more hours a week to give, and a willingness to learn and use listening and problem solving skills.

Volunteers must be at least 18 years old, have available transportation, and be able to pass a criminal records check and the conflict of interest screening. The availability to attend 36 hours of initial training and 18 hours of continuing education annually is required.

How do I apply?

To apply online, click HERE 
To download and print an application, click HERE

Still have questions?