The Office of the Long-Term Care Ombudsman provides Certified Volunteer Ombudsman for Kansans living in nursing, assisted and home plus facilities. They serve as the voice of the resident, working to make the system responsive to their needs and wishes. To do that, they investigate the resident's concerns and then work with facility staff and/or others, as appropriate, until these concerns have been resolved. The services provided are free and confidential for the resident. Once trained, volunteers are asked to regularly visit residents in their assigned facility and helping to resolve issues. Thank you for your interest in becoming a volunteer Certified Ombudsman - we look forward to reviewing your application!