Kansas Long-Term Care Ombudsmen Program are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsman do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issue on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.


Upcoming Training Event

Training opportunity for residents, family, care providers and anyone interesting in learning more about how to better support older adult in long term care

Attendees will learn how to put together a simple tool to communicate “what is important to a person” and “how they need to be supported”. It can be used as an introduction to a person in many settings when that individual isn’t able to adequately communicate for themselves, in their long-term care setting but also hospitalization.  It creates a person-centered foundation for supporting needs and offering comfort.

We will be offering the this free training on two dates. Please register below under that date that works best for you.

January 27th, 2022
12:00 pm to 1:30 pm
Register Here

February 9th, 2022
12:00 pm to 1:30 pm
Register Here

Ombudsmen to Resume in Person Visits

Due to health and safety concerns related to COVID-19 for residents, facility staff, and ombudsmen, the Kansas Long Term Care Ombudsman Program suspended in-person visits to residents in March 2020.
We are happy to announce Regional Ombudsman will resume conducting in-person visits the week of April 26th.

You can read more about our plan below:

For information and resources about residents' rights and visitation during Covid-19,  go to our Covid-19 information page.