Kansas Long-Term Care Ombudsmen are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsmen do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issues on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.


Upcoming Training Events

We are excited to welcome back Tanya Richmond for a new series of trainings.

Advance Directives

“Person Centered Skills and Advance Directives”

The Office of the State Long-Term Care Ombudsman invites you to join Tanya M. Richmond, MSW, LCSW, Partner at Support Development Associates, Certified Death Doula, and past chair of The Learning Community for Person Centered Practices for a 1.0-hour training.   

Person-centered care planning is a process that focuses on the person as the center of control and supports the person in making his or her own choices. This means not only understanding the person’s impairments, but also their strengths, capacities, preferences, needs, and desired outcomes/goals. The person or their legally authorized is an equal partner in the planning of their care. It means ensuring that each person or their representative is involved in developing a care plan that addresses the person’s likes, dislikes, and needs. It is important to note that in addition to the person and their representative, professionals must be included in the process.

We are offering two sessions of the same training, use the link below to register for the date that works best for you!

April 11, 2024
10:00 - 11:00 am CST


April 25, 2024
2:00 - 3:00 pm CST

Volunteer button 3

Click here for information about becoming an Ombudsman Volunteer

feedback form

How was our service? Let us know by completing this survey.  Click here

Connect with us - click on the button below to visit us on Facebook.


News & Information