Kansas Long-Term Care Ombudsmen are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsmen do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issues on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.


Upcoming Training Events

We are excited to welcome back Tanya Richmond for a new series of trainings.

Behavior Health Concerns

“A Person Centered Approach Older Adults with Behavioral Health Concerns”

The Office of the State Long-Term Care Ombudsman invites you to join Tanya M. Richmond, MSW, LCSW, Partner at Support Development Associates, Certified Death Doula, and past chair of The Learning Community for Person Centered Practices for a 1.0-hour training.   

Despite the fact that unaddressed behavioral health issues among older adults are major drivers of institutionalization, many long-term care efforts fail to adequately integrate behavioral health services and supports.  Person Centered approaches can assist us in ascertaining what is important to the person in leveraging existing services and supports that promote older adult behavioral health thus improving their lives and ability to be in the community.

We are offering two sessions of the same training, use the link below to register for the date that works best for you!

May 16, 2024
10:00 - 11:00 am CST


May 23, 2024
2:00 - 3:00 pm CST

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Click here for information about becoming an Ombudsman Volunteer

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