Kansas Long-Term Care Ombudsmen are advocates for residents rights.  Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. 

Ombudsmen do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.

Some of the ways ombudsmen help long-term care residents include:

  • Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
  • Working to resolve complaints and issues on behalf of residents.
  • Telling residents about their rights.
  • Providing information and support for resident and family councils.
  • Helping residents and families learn about long-term care.
  • Working to to bring about change that improves care at the local, state, and national levels.


Upcoming Training Events

March 2023 training

The Office of the State Long-Term Care Ombudsman invites you to a 1-hour VIRTUAL training covering person-centered best practices and practical application tips. Our Training Coordinator, Tammy Costlow, a Mentor Trainer for The Learning Community for Person-Centered Practices and Charting the LifeCourse Ambassador and Coach, will present this session.

“Core Concept of Person-Centered Approaches – Important To/Important For”

This core concept of Person-Centered Practices will help you learn to see the person first and what is important to them as an individual. Historically, the focus was only on what is important for health and safety. This core skill will help to learn what is important to the person and what is important for them and helps to find the balance that works. We know your time is valuable, but we think you will find it a good investment. The training is free to attend and open to anyone. 

We are offering two sessions of this training for you to choose from: March 22nd, from 2 -3 pm, or March 28th, from 2 -3 pm, via ZOOM.
Register in advance using the link to the date of your choice below. You will receive an email with the information you need to join the training.  

March 22, 2023
2pm - 3 pm Central Time
Register Here


March 28, 2023
2pm - 3 pm Central Time
Register Here

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