Kansas Long-Term Care Ombudsmen are advocates for residents rights. Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities.
Ombudsman do not regulate long-term care facilities, but they do work with residents, their families, providers and other agencies to resolve problems and concerns.
Some of the ways ombudsmen help long-term care residents include:
- Advocating for person-centered approaches by providers to meet the needs and honor the preferences of residents;
- Working to resolve complaints and issue on behalf of residents.
- Telling residents about their rights.
- Providing information and support for resident and family councils.
- Helping residents and families learn about long-term care.
- Working to to bring about change that improves care at the local, state, and national levels.
We invite you to join us for “A Person-Centered Approach to Care”
It is hard to imagine having a loved one go to a setting where no one knows anything about them, or even who the people are that are important to them.
This is one way to provide some peace of mind and also help our heavily burdened healthcare workers provide the best support and care.